Shipping policy

Thank you for shopping at InteractiveDog. We're committed to delivering your order quickly and safely, no matter where you are.

Free Worldwide Shipping

We proudly offer free shipping worldwide on all orders with no minimum purchase required.

Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is 7–10 business days. Delivery times may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with tracking information so you can monitor your shipment.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect address information.

Customs & Duties

Most orders arrive without issues. However, customers are responsible for any customs duties, taxes, or import fees required by their local authorities, if applicable.

Lost or Delayed Packages

If your order has not arrived within the expected delivery period, please contact our support team. We'll work with the shipping carrier to investigate and resolve the issue as quickly as possible.

Contact Us

InteractiveDog

Website: interactivedog.shop

Email: support@interactivedog.shop

Phone: (647) 709-6827

Address:
5230 Rue de L Achillée
Pierrefonds, QC H8Z 0A8
Canada